FAQs

The primary part of business is our House Doctor Service.  We try to help those who are thinking of selling their home and with our experience and expertise, we will try to advise where great value could be added to your property for little cost and make your home more sellable and appealing.

We will view a customer’s home and later present a report on what we believe they could do.  If the customers then decide that they wish to go ahead, we can arrange for all work to be done or we can project manage the works especially if the customer has preferred tradesman. If you do wish for In-house to manage the work to be undertaken, our Report Fee will be deducted from your total spend.

For our Project Management Service, our fees are dependent on the actual job and vary depending on how much involvement we have.

We can then offer you our Project Management Service, whereby we run a project whether it be a refurbishment, renovation or extension.  We take the stress out of the project in hand and keep the process moving at fast pace so the project is continually developing.

We can work with your builders and manage every aspect of the work that is being carried out, monitoring your costs and giving you realistic time frames.  We act as the only point of contact to make the renovation and refurbishment process as easy as possible for you.  We always ensure that any work carried out meets our high standards.

We can then offer you our Project Management Service, whereby we run a project whether it be a refurbishment, renovation or extension.  We take the stress out of the project in hand and keep the process moving at fast pace so the project is continually developing.

We can work with your builders and manage every aspect of the work that is being carried out, monitoring your costs and giving you realistic time frames.  We act as the only point of contact to make the renovation and refurbishment process as easy as possible for you.  We always ensure that any work carried out meets our high standards.

For our House Doctor Service, our initial visit is £80 and depending on where your home is located, we may have to take travel costs into consideration.  Following our initial visit, we will produce our report outlining our suggestions and the costs associated. The report is very detailed and therefore we charge for the time invested into getting it right.

Our standard price to carry out a detailed report on a 1 Bedroom property is £160. If you have a larger property, then of course our fees increase depending on the size of your home and the amount of work to be carried out.

There have been occasions when we have visited properties and we have felt that we couldn’t add value so we thought it was only fair to waive our fees.

No, we are not a building company but we can offer advice and guidance to those thinking of having work undertaken.  When we act as a Project Manager for building work, we are overseeing the process and ensuring the work is continually moving, but we are not physically doing the work.

The responsibility of the works being carried out will lie with that particular tradesman and not in-house.

However, if the job suits us, we can act as the builder and we have done this in the past.

We have contacts in every area within the building industry, from architects, surveyors, builders, plumbers, electricians, roofers, carpenters, plasterers / renderes, tilers, painter & decorators, security, window fitters, kitchen designers and fitters, landscape gardeners, paving / patio layers etc.

We have been using many of the same tradesman for over 30 years and have excellent relationships with them.  As they act on our behalf, we have complete trust and faith in their abilities and feel that we genuinely do have some of the best local tradesman at hand.

We all know that any building work is messy so we work with the best local tradesman who are very quick but finish with a very professional job.

In general, we do not do minor works.  However, if someone were in need of something small to be undertaken, we would help point that person in the right direction and put them in touch with one of our trusted tradesman.

We are based in Upminster, Essex and work in all local areas including, Upminster, Hornchurch, Romford, Brentwood, Grays, Billericay and Basildon.  We also work further afield, in other areas such as Chelmsford, Rayleigh, Benfleet, Leigh-on -Sea, Southend, London and Kent.